Terms of Use

1. Acceptance of Terms

By accessing or using the Pruufe platform at pruufe.com or app.pruufe.com (the "Platform"), you agree to be bound by these Terms of Use. If you do not agree, do not use the Platform.

2. Description of Services

Pruufe provides AI-powered marketing services and a client portal for businesses. Services include lead pipeline management, automated marketing workflows, agent-based campaign execution, and reporting tools.

The specific services provided to your business are governed by a separate service agreement between you and Pruufe. These Terms of Use govern your use of the Platform itself.

3. Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account credentials.
• All activity that occurs under your account.
• Notifying us immediately at contact@pruufe.com if you suspect unauthorized access.
• Ensuring that team members you add to the Platform are authorized to access your business data.

4. Third-Party Integrations & OAuth

The Platform allows you to connect third-party services such as email providers, advertising platforms, and communication tools via API credentials or OAuth. By connecting these services, you:

• Authorize Pruufe to act on your behalf within the scope of permissions you grant.
• Confirm that you have the legal right to connect the accounts and data you provide.
• Understand that Pruufe will use these integrations solely to deliver your contracted services.
• Remain responsible for compliance with the third-party services' own terms of use.

You can revoke any integration at any time from the Integrations page in the portal.

5. Your Data

You own your data. This includes your leads, customer contacts, campaign data, and any content you upload to the Platform. By using the Platform, you grant Pruufe a limited license to store and process your data solely to provide the services you have requested.

We do not sell your data to third parties. Upon termination of your account, you may request a full export of your data within 30 days.

6. Acceptable Use

You agree not to use the Platform to:

• Send unsolicited bulk messages (spam) or violate anti-spam laws (CAN-SPAM, CASL, GDPR).
• Contact individuals who have opted out of communications.
• Upload or transmit unlawful, harmful, or fraudulent content.
• Attempt to gain unauthorized access to other users' accounts or data.
• Reverse-engineer, copy, or resell the Platform or its underlying technology.
• Violate any applicable local, state, or federal laws.

7. AI-Generated Content

The Platform uses AI models to generate marketing copy, email drafts, and campaign recommendations. You are responsible for reviewing AI-generated content before sending it to your contacts. Pruufe does not warrant the accuracy, legality, or suitability of AI-generated output for any specific purpose.

8. Limitation of Liability

To the maximum extent permitted by law, Pruufe shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform, including but not limited to lost revenue, lost data, or business interruption.

Our total liability for any claim arising from these Terms shall not exceed the fees paid by you to Pruufe in the 30 days preceding the claim.

9. Disclaimer of Warranties

The Platform is provided "as is" without warranties of any kind, express or implied. We do not guarantee that the Platform will be uninterrupted, error-free, or that specific marketing results will be achieved.

10. Termination

Either party may terminate access to the Platform at any time. Upon termination, your right to use the Platform ceases immediately. Data export requests must be submitted within 30 days of termination.

11. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via email or portal notification. Continued use of the Platform after changes take effect constitutes your acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of the State of Kansas, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Kansas.

13. Contact

For questions about these Terms, contact us at contact@pruufe.com.