Privacy Policy
Last updated: June 10, 2026
1. Introduction
Pruufe LLC (“Pruufe,” “we,” “us,” or “our”) operates the Pruufe platform, including pruufe.com, app.pruufe.com, and related products and services (collectively, the “Platform”).
Pruufe provides business operations, customer engagement, workflow automation, reporting, analytics, artificial intelligence-assisted tools, and software services for businesses.
This Privacy Policy explains how we collect, use, store, process, disclose, and protect information when you use our Platform.
By using the Platform, you agree to the practices described in this Privacy Policy.
Pruufe LLC
21307 W 96th Terrace
Lenexa, KS 66220
Questions regarding this Privacy Policy may be directed to: contact@pruufe.com
2. Information We Collect
Account Information
When you create an account, we may collect:
- Name
- Email address
- Company name
- Role and permissions
- Authentication credentials
Passwords are securely hashed and are never stored in plain text.
Customer and Business Data
When using the Platform, you may provide information regarding your business, customers, leads, members, patients, appointments, transactions, communications, and related operational data. Examples may include:
- Names
- Email addresses
- Phone numbers
- Customer identifiers
- Membership information
- Appointment information
- Purchase and transaction data
- Notes and communications
- Marketing and engagement information
You remain the owner of your business data.
Integration Data
If you connect third-party services, we may access and process data made available through those integrations, including customer-authorized platforms such as:
- Google Workspace and Gmail
- Scheduling and business management platforms
- CRM platforms
- Communications platforms
- Payment platforms
- Marketing platforms
- Analytics platforms
We only access data necessary to provide the services requested by the customer.
OAuth Credentials and API Tokens
When you connect third-party services using OAuth or API credentials, we may store:
- OAuth access tokens
- OAuth refresh tokens
- API credentials
- Authentication metadata
Credentials are stored securely and encrypted where applicable.
We do not store third-party passwords unless explicitly provided by the customer for a supported integration.
Usage Information
We automatically collect certain information about Platform usage, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Login activity
- System events
- Error logs
Communications Data
If you use communications features within the Platform, we may process:
- Email content
- SMS content
- Communication metadata
- Delivery status information
- Engagement metrics
Only as necessary to provide the requested service.
3. How We Use Information
We use information to:
- Provide Platform functionality
- Authenticate users
- Maintain account security
- Process integrations
- Deliver workflow automation
- Generate reports and analytics
- Provide AI-assisted functionality
- Deliver customer-authorized communications
- Improve Platform reliability and performance
- Detect fraud and abuse
- Respond to support requests
- Comply with legal obligations
We do not sell personal information or customer data.
4. Artificial Intelligence Services
Pruufe may utilize artificial intelligence technologies to provide customer-requested functionality, including:
- Content generation
- Summarization
- Reporting assistance
- Workflow assistance
- Recommendations
- Analytics
- Business insights
AI-generated outputs may be inaccurate, incomplete, or unsuitable for a particular purpose.
Customers remain responsible for reviewing and validating AI-generated outputs before use.
No AI Training
Pruufe does not use customer data obtained through third-party integrations, including API-derived data, to train or fine-tune artificial intelligence models.
Pruufe does not use customer data to develop generalized AI models.
5. Third-Party Integrations and API-Derived Data
The Platform may connect to third-party systems at the direction of customers.
API-derived data is used solely to provide customer-authorized services within the Platform. Such services may include:
- Reporting
- Analytics
- Workflow automation
- Customer engagement tools
- Business insights
- Communications
Pruufe does not use API-derived customer data for:
- AI model training
- AI fine-tuning
- Benchmarking products
- Sale to third parties
MINDBODY, Google, and other integrated platforms remain the systems of record for their respective services.
6. Google API Services and Gmail Data
Pruufe may utilize Google OAuth 2.0 and Google APIs to provide customer-authorized functionality.
When you connect a Google account:
- We request only the permissions necessary for the authorized functionality.
- OAuth credentials are stored securely.
- We do not use Gmail data for advertising purposes.
- We do not use Gmail data to train AI models.
- We do not transfer Gmail data to third parties except as necessary to provide customer-authorized functionality.
Pruufe's use of Google API data complies with the Google API Services User Data Policy, including Limited Use requirements.
You may revoke access at any time through your Google Account settings or within the Platform.
7. Service Providers and Subprocessors
We may use trusted third-party service providers to operate the Platform. Current providers may include:
- Vercel (application hosting)
- Supabase (database and authentication)
- Anthropic (AI processing)
- OpenAI (AI processing, where applicable)
- Google Workspace APIs
- Telnyx (communications services)
- n8n (workflow automation)
These providers process information solely to provide services to Pruufe and our customers.
We may change providers from time to time as our business evolves.
8. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect information. Security measures may include:
- Encryption in transit
- Encryption of sensitive credentials
- Access controls
- Role-based permissions
- Audit logging
- Monitoring systems
- Authentication controls
No security system can guarantee absolute security.
9. Data Segregation
Pruufe utilizes tenant-based access controls designed to separate customer environments and business data.
Access to customer information is restricted based on account permissions and authorized roles.
Internal access is limited to personnel who require access for support, security, operational, or legal purposes.
10. Data Retention
We retain information only as long as necessary to:
- Provide services
- Maintain account functionality
- Meet legal obligations
- Protect Platform security
- Resolve disputes
- Enforce agreements
Customers may request deletion of their data by contacting us.
Unless legally required otherwise, we will delete or anonymize customer data within a reasonable period following a valid deletion request.
Operational logs, audit records, and security records may be retained longer where necessary for security, compliance, or legal purposes.
11. Your Rights
Subject to applicable law, you may have the right to:
- Access your information
- Correct inaccurate information
- Delete information
- Export information
- Restrict processing
- Revoke integration permissions
- Close your account
Requests may be submitted to: contact@pruufe.com
12. Children's Privacy
The Platform is intended for business use and is not directed toward children under the age of 18.
We do not knowingly collect personal information from children.
13. International Users
The Platform is operated from the United States.
By using the Platform, you understand that information may be transferred to and processed in the United States.
14. Changes to This Policy
We may update this Privacy Policy periodically.
Material changes may be communicated through:
- Platform notifications
- Updates posted on our website
Continued use of the Platform following an update constitutes acceptance of the revised Privacy Policy.